AI customer service platforms in 2026 are shifting from just assisting agents...

https://wiki-square.win/index.php/Salesforce_Einstein_AI_for_Service_Cloud_-_How_Much_Custom_Dev_Do_I_Need%3F

AI customer service platforms in 2026 are shifting from just assisting agents to actually resolving issues on their own. Teams are hitting up to 70% automation within a week, cutting costs from $3 per interaction down to under $0.50