AI voice agents are improving phone support by cutting end-to-end latency, so...

https://city-wiki.win/index.php/What_Does_It_Mean_That_Marketing_and_Technical_Reality_Drifted_Apart_in_AI_Voice%3F

AI voice agents are improving phone support by cutting end-to-end latency, so calls feel smoother and more natural. Features like barge-in allow customers to speak over the agent without waiting, speeding up interactions