Voice AI can mess up answers when it misunderstands info or trusts uncertain...
https://www.nav-bookmarks.win/voice-ai-can-slip-up-by-misunderstanding-or-guessing-answers-leading-to-wrong
Voice AI can mess up answers when it misunderstands info or trusts uncertain data. A simple way to catch mistakes is adding a readback step—like repeating order IDs aloud before finalizing