Voice AI can mishear or misunderstand key info, leading to wrong answers that...

https://city-wiki.win/index.php/Suprmind_Divergence_Index_1324_Turns:_What_Does_99.1%25_Mean%3F

Voice AI can mishear or misunderstand key info, leading to wrong answers that frustrate customers. The trick is catching errors early—like having the system read back order IDs or only confirming details after a clear success response from the API