Voice AI can slip up, giving wrong answers that confuse customers. A key...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can slip up, giving wrong answers that confuse customers. A key reason? Misheard info or incomplete checks. One practical fix: use readback for order IDs to let users confirm details before moving on