We have zero patience for friction. When you’re killing time on your phone, you...

https://kilo-wiki.win/index.php/Instant_Banking_Services_in_Apps:_Decoding_the_Buzzword_Soup

We have zero patience for friction. When you’re killing time on your phone, you expect instant access. If fast loading isn’t there, you’re bouncing to the next app. The same goes for mobile payments that require a dozen steps to finish