Moving a dispensary to a new POS is a records project before it is a software project. A useful migration preserves the link between products, packages, transactions, and licenses while leaving unnecessary clutter behind
An audit trail connects a business event to the user, time, reason, and resulting record. For dispensaries, useful audit history can cover sales, refunds, discounts, inventory adjustments, permission changes, price edits, and administrative actions
A product labeled CBD does not automatically belong in the same retail workflow as regulated marijuana. Massachusetts businesses should classify the product and selling channel before choosing a POS category
A sync gap happens when one system records an event but another system does not receive it on time. For a dispensary, the dangerous response is to repeat actions blindly
An outage plan should answer two questions: what work may safely continue, and how will the store prove that every affected record was recovered? For a Massachusetts cannabis POS, internet access, payment processing, medical verification, and state
Daily closeout should explain the shift, not just produce a total. For teams using IndicaOnline in Massachusetts, a repeatable routine connects receipts, payments, inventory changes, and unresolved exceptions
An outage plan should answer two questions: what work may safely continue, and how will the store prove that every affected record was recovered? For a Massachusetts cannabis POS, internet access, payment processing, medical verification, and state
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